Support & Managed Services
Forgedots support and managed services, businesses gain peace of mind, knowing their operations are in expert hands, supported by proactive monitoring, maintenance, and optimization.
Forgedots support and managed services, businesses gain peace of mind, knowing their operations are in expert hands, supported by proactive monitoring, maintenance, and optimization.
We offer comprehensive support and managed services to optimize your BI platform, maximizing ROI, user satisfaction, and business value. With dedicated support and tactical development, tailored to your needs, our experts ensure seamless operations and timely updates, empowering you to harness the full potential of your BI system.
Enhancing Your Business with Expert Care and Precision for Improved Efficiency and Performance.
Our traditional service entails logging support tickets with our team, with responses and resolutions provided in sequence based on criticality and priority.
Our managed services offer a holistic post-deployment solution, incorporating Classic Support with the added benefit of tactical development services. This allows customers to receive mini-developments alongside ongoing support for enhanced efficiency.
To ensure timely project delivery within the agreed timeframe, we provide the necessary resources to meet customer requirements. Our dedicated team works diligently to onboard new resources efficiently, ensuring seamless integration into the project workflow. With our proactive approach, we prioritize customer satisfaction by delivering results on schedule.
Tailored Support for Lasting Success, Seamlessly Collaborate, Flexibly Scale, and Maintain Complete Control for Your Business Growth.
Foster long-term collaboration with our highly scalable team, ensuring team ownership and dedicated working centers, to drive sustained success and innovation for your business.
Enable short to medium-term collaboration with our dedicated team, focusing on detailed specifications and clean deadlines, ensuring efficient project execution and timely delivery.
Experience flexible short to long-term collaboration with complete process control, tailored to your budget and timeframe, alongside our highly scalable team for seamless project scalability.
Ensure uninterrupted IT operations with proactive support, updates, and reliable maintenance, sustaining productivity.
We offers comprehensive support and managed services tailored to clients' short-term and long-term needs, with flexible engagement options including onsite/offsite and time and material/lump sum projects. We conduct thorough assessments, provide ongoing support and maintenance, and continuously optimize services to ensure client success and satisfaction..